Privacy Policy

1. Introduction

Welcome to Talevia (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Stories App, including features for story personalization and ordering printed or digital books.

2. Information We Collect

a) Information You Provide Directly

• Account Information: Name, email, or login details if you create an account.
• Story Personalization: Child’s name, photo, or other details for generating stories.
• Orders: Name, delivery address, phone number, and payment details (processed securely by third-party providers).

b) Information Collected Automatically

• Device Information: Device model, operating system, and app version.
• Usage Data: How you interact with stories, navigation patterns, and app analytics.

c) Information from Third Parties

• Payment Processors: We may receive payment confirmation.
• Delivery Partners: We may receive delivery status updates.

3. How We Use Your Information

We use your data to:

• Provide and personalize stories in the app.
• Process and deliver your orders.
• Improve app performance and user experience.
• Communicate with you about updates, orders, or support.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share it only with:

• Payment providers (to process transactions).
• Delivery partners (to complete your orders).
• Analytics providers (to improve app performance).
• Legal authorities (if required by law).

5. Data Security

We take reasonable measures such as encryption and secure storage to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You may have the right to:

• Access, correct, or delete your personal data.
• Request a copy of your data.
• Withdraw consent for certain data uses.

Contact us anytime to exercise these rights.

7. Children’s Privacy

Our stories may be intended for children, but the app is designed for parents or guardians to use. We do not knowingly collect personal information directly from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:
📧 Email: ibrhnadia@gmail.com
📍 Address: Saudi Arabia